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Privacy Policy

PRIVACY POLICY 

This Privacy Policy describes how Glance Cosmetics (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

Contact 

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us at info@glancecosmetics.com 

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. 

See the list below for more information about what Personal Information we collect and why. Device Information 

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. 
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. 
  • Disclosure for a business purpose: shared with our processor Shopify. 
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. 

Order Information 

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you. 
  • Disclosure for a business purpose: shared with our processor Shopify
  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. 

Customer Support Information 

  • Purpose of collection: All information we gather about you (excluding financial data, which will be disclosed to the payment gateway service provider) for the purpose of providing you with the services. 
  • Source of collection: collected from you 

Minors 

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion. 

Sharing Personal Information 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: 

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural Advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: 

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: 

https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). 
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in. 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at 

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: 

FACEBOOK - https://www.facebook.com/settings/?tab=ads 

GOOGLE - https://www.google.com/settings/ads/anonymous 

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/. 

Using Personal Information 

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. 

Retention 

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. 

Your Rights 

If you live in the EEA or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. 

If you wish to exercise any of the below rights, please contact us at info@glancecosmetics.com so that we can consider your request in accordance with applicable laws: 

  • You have the right not to provide or withdraw your consent at any time. 
  • You may have the right to access the personal data that you provided us.
  • You may have the right to the erasure of personal data that we hold about you. 

You may have the right to request that we stop processing your personal data or not send you marketing communications. You may have the right to require us to correct any of your personal data.

Cookies 

We use cookies to collect information. Cookies are known as small pieces of information that a Site sends to your computer’s hard drive while you are viewing the Site. 

We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience. This information is collected to make the Site more useful to the Users and to meet your special interests and needs. 

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ] 

Reporting and Analytics 

We use Google Analytics to help analyze how Users use the Site. Google Analytics uses Cookies too, among other things, to collect information such as how often Users visit the Site and use it. Google Analytics collects only your IP address on the date you visit the Site instead of any names or other personal information. 

We use the information that we receive from Google Analytics only to improve the Site. We do not combine any information generated through the use of Google Analytics with personal data submitted by you through the Site. Google’s ability to use and share any information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. 

Do Not Track 

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

Changes 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

Contact Information 

Feel free to contact us at info@glancecosmetics.com. We will do our best to respond to all emails as soon as possible. We appreciate your patience and understanding.