FAQs
Product Details
Most brands use mink hair to create lashes, but not us! We love Minks. Instead, we source human fiber, treat them, and then handcraft them into uniquely designed eyelashes.
Our lashes come in a variety of styles that are sure to suit your needs, from natural to striking, for everyday wear or party night. Regardless of your eye shape, we have something to suit you!
We at Glance Cosmetics believe that pretty doesn't have to hurt, either our customers or the environment. It is our highest priority to make you look and feel your best, while also being responsible and conscious. Our lashes are dermatologically tested, cruelty-free, and 100% vegan! We are confident that you will stand out from the crowd with our high-quality false eyelashes, which add glamour and style to your appearance while also being eco-friendly.
Yes, people with sensitive eyes can wear false eyelashes but you should opt for high-quality natural false eyelashes that are made from human hair like Glance Cosmetics. We are proud to say that all of our lashes are made from hypoallergenic, lightweight, hypoallergenic, comfortable to wear, and easy to apply.
Definitely! Our natural false eyelashes can be reused multiple times if taken care of properly. After wearing them, gently remove any glue residue and store them in their original packaging to prevent damage. With proper aftercare, our false eyelashes can be reused up to eight-ten times!
We understand it’s daunting to choose the right eyelash especially when we don’t know our eye shape. But don’t you worry, with our easy-to-understand EYE SHAPE GUIDE you will easily identify the shape of your eyes. We even include some suggested eyelashes suitable for different eye shapes and what occasions you can use them for.
When removing your false eyelashes, keep the following in mind: First, NEVER EVER pull or tug the lashes, instead, gently peel the lashes off from the outer corner of your eye, working your way inwards. If you’re having difficulty, apply a non-oil-based makeup remover on the lash adhesive with a cotton swab along your lash line and gently lift it up. After removing your lashes, use a pair of tweezers to carefully remove any excess glue or makeup residue. Use an oil-based makeup remover to remove them gently without damaging your natural lashes.
Although you may use whatever glue you prefer, we highly recommend acrylic glue over latex glue since it won't clump your lashes or add weight to them. And soon, we will launch our own line of vegan eyelash adhesives. So, you can rest assured that our products are safe to use.
A common misconception about false eyelashes is that they can damage your natural lashes. While wearing false eyelashes may cause some stress to your natural lashes, as long as you remove and take care of them properly, they won’t harm them in the long run.
If you’re new to applying False Eyelashes, fret not, we got you covered. Follow our step-by-step guide below to easily apply your premium false eyelashes from Glance Cosmetics:
- Prepare your supplies and make sure your hands are clean
- Measure the length of the strip to your lash line
- Trim the eyelash strips (as needed)
- Carefully apply your preferred lash glue - try small and build it up as need be
- Place the lash along your lash line and press gently to secure them
- May apply eyeliner to conceal any excess glue
Pro Tip
While applying your false lashes, you should try looking downward into the mirror instead of straight ahead so that you can see your lash line correctly and place the false eyelashes right along the band of your natural lashes.
Shipping/Returns & Cancellations
We strive to deliver your order as fast as we could. For UAE local deliveries, within the city limits, it will be 2-3 working days and for outside the city limits, it will be 5-7 working days. For international deliveries, the estimated delivery is 10-14 working days. We will notify you if there are some delays that are beyond our control.
Please note, all orders placed on weekends or holidays will be processed on the next working day. For more information, please visit our SHIPPING POLICY
While we may be saddened by your decision, we do understand. If you would like to cancel your order, please email us at info@glancecosmetics.com or Whatsapp us at +971 2 556 2298 immediately. Kindly note, once your order is dispatched, orders cannot be cancelled. Cancellations may be considered but not guaranteed.
If you wish to make changes to your order, please contact us at info@glancecosmetics.com or Whatsapp us at +971 2 556 2298 as soon as possible. Once cancelled, you may place a new order again.
We accept the following modes of payment:
- Visa
- Mastercard
- Cash on Delivery (only for UAE)
Orders placed outside the UAE may be subject to import taxes, customs duties, and any fees imposed by your country's customs authority. It is the consignee’s responsibility to shoulder the charges and to comply with all laws and regulations of the destination country. Glance Cosmetics does not collect customs and taxes and cannot provide information on their costs. This is because customs policies vary from country to country so we suggest contacting your local customs office for more details.
Yes, we do.
Orders within the UAE are delivered for free.
Orders within the GCC over AED 200 are shipped for free.
Orders outside the GCC over AED 300 are shipped for free.
We are sorry to hear that you want to return your order, however, due to the nature of our products, all sales are final. We do not provide refunds and exchanges unless you received a damaged or incorrect product. Please email us at info@glancecosmetics.com or Whatsapp us at +971 2 556 2298 within 24 hours with your name, order number, and the image of the actual product. The item should be unused, unopened, and in the original packaging. If deemed defective Glance Cosmetics will process a replacement of the same item or refund the actual amount less the shipping cost.
Since our lashes are handmade, slight variations may exist. Lashes may differ from one to another, this is not considered damaged. Please visit RETURN POLICY for more detailed information.
If for whatever reason you change your mind, please contact us at info@glancecosmetics.com or Whatsapp us at +971 2 556 2298 before your order has been dispatched, so we may be able to help you. Kindly note, once the order is out for delivery, the sale is considered final.
We are sorry that you didn’t receive your order. Please contact us so we can help you resolve the issue immediately.
Whatsapp us on +971 2 556 2298 or email us at info@glancecosmetics.com
Refunds are usually issued in two ways: through the original payment method for paid orders, and as store credit for COD orders.